Fault diagnosis - fast and precise

With the WEINIG Teleservice, you are only seconds from our entire technical expertise.

Our services – your benefits

  • Improved machine availability
  • Fastest possible remote diagnosis by our experts - for the shortest possible downtimes
  • Reduction in maintenance costs
  • Regular transmission of current software updates
  • Data backups
  • Reliable spare part identification
  • Support of maintenance and operating personnel
  • Prevention of machine downtime
  • Dial-up possible via modem, internet or VPN.

In 70% of all Teleservice cases, the machine is fully available again immediately afterwards. In 9 out of 10 interventions, Teleservice can avoid the necessity to send out a service engineer.

Even more efficient troubleshooting can be reached with the Teleservice Plus agreement.