Fault diagnosis - fast and precise
With the WEINIG Teleservice, you are only seconds from our entire technical expertise.
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Our services – your benefits
- Improved machine availability
- Fastest possible remote diagnosis by our experts - for the shortest possible downtimes
- Reduction in maintenance costs
- Regular transmission of current software updates
- Data backups
- Reliable spare part identification
- Support of maintenance and operating personnel
- Prevention of machine downtime
- Dial-up possible via modem, internet or VPN.
In 70% of all Teleservice cases, the machine is fully available again immediately afterwards. In 9 out of 10 interventions, Teleservice can avoid the necessity to send out a service engineer.
Even more efficient troubleshooting can be reached with the Teleservice Plus agreement.
